CRA MOVES TO ONLINE MAIL FOR BUSINESSES
WHAT YOU NEED TO KNOW
As of May 2025, the Canada Revenue Agency (the “CRA”) has begun implementing a significant change in how it communicates with businesses. Online mail is now the default method for delivering most CRA correspondence through the My Business Account portal.
This transition affects both new and existing businesses and is part of the CRA’s ongoing movement towards online services – for better or for worse. Our report on what businesses really need to know about these changes is set out below.